All Systems Operational

ID Management & Authentication Service Operational
Login Operational
General Settings Site Operational
API Operational
Document Flow Service Operational
Document Processing Operational
Device Management Service Operational
Device Management Function Operational
Reporting Function Operational
Common Status Dashboard Operational
Contract & Billing Management Service Operational
Contract Management Site Operational
Contract Management API Operational
Subscription SDK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[RICOH Smart Integration] Scheduled Maintenance May 24, 2026 04:45-05:30 UTC

Dear RICOH Smart Integration Customers,
System maintenance is scheduled,

[Affected services]
Device Management Service{(Major outage)}

[Maintenance Schedule]
Europe(GMT) May/24/2026 04:45-05:30
USA (PST) (GMT-8) May/23/2026 20:45-21:30
USA (EST) (GMT-5) May/23/2026 23:45-24:30
Singapore (GMT+8) May/24/2026 12:45-13:30
Japan (GMT+9) May/24/2026 13:45-14:30

We sincerely apologize for any inconvenience this may cause.

Sincerely,
RICOH Smart Integration

-----------------------------------------------

EMPOWERING DIGITAL WORKPLACESをご利用のお客様へ

日頃は弊社サービスをご利用いただきまして、
誠にありがとうございます。

この度、システムメンテナンスを実施いたします。
この作業に伴ない、以下のサービスのご利用ができなくなります。
お客様へはご不便をお掛けしますが、何卒ご理解いただけますよう、
よろしくお願い申し上げます。

【影響のあるサービス】
・機器管理サービス{(全停止)}

【作業日時】
2026年05月24日(日) 13時45分-14時30分

Posted on Apr 24, 2026 - 00:59 UTC
May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.